❓Frequently Asked Questions❓
Got a concern? See below for answers to some of the most common questions we receive
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I need my order by X date! Is there any way I can get it by then?
Please always be sure to ask this question before you place any order!
Unfortunately, we're not Amazon, so we cant promise a 1-2 day turnaround (I know I'm sorry). However, in most cases we may be able to help you get your order by the end of the week if placed as early as possible during the same week (Mon-Tues latest).
If your personal deadline ever seems out of reach for what our shipping times state is possible; please reach out to us and let's try to work something out!
Can I get this design on X product type?
Generally, we don't put our designs on anything not pictured on our website. In some cases we may be able to work some magic for you and either source it (at an additional cost) or at least help point you in the right direction!
Alternatively; If you just want a design from one of our products printed on another type of our products, we can easily make that happen. But keep in mind, not every design scales well on products they weren't designed for.
Regardless, shoot us a message if you're ever curious and we'll do what we can to help!
Do you have this in a (size that's not listed) ?
Whatever sizes are listed for the product you want are the sizes we currently carry.
No guarantees but.. If you want something in a size larger or smaller than what's available, please ask before placing an order and we may be able to assist you.
If we do work something out for an unlisted size, please be aware of print scaling (see specs of the product description). Our products may vary in size, but our printer does not!
I ordered the wrong size! Can I exchange it for another?
As all of our products are made-to-order, we don't offer returns.
So please make sure your order is correct before committing to purchase!
In the event that your order happens to come in a size different from what you specified upon purchase; please contact us with photo proof and we'll be happy to issue a reprint in the correct size!
Do you do custom orders?
Officially, not quite yet. Unofficially, we might be able to hook you up, depending on the request of course. Stay tuned for an official update on custom orders, but in the meantime give us a shout if you're looking for something specific!
Still Need Help?
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